Events
2026 EVENTS
2026 Annual General Meeting and Focus Canada
Members are invited to the return of our in-person AGM during HPBExpo. Enjoy a light breakfast while we review our progress in 2025 and share a brief outlook for 2026.
Add the AGM to your badge when you register for HPBExpo 2026.
Already registered for HPBExpo but not the AGM? Log in to your dashboard to update your registration.
Tuesday, May 27 • Clarion Hotel, Abbotsford BC
Thank you to the sponsors of HEAT Central 2025.
Thank you to the sponsors of HEAT Central 2025.
And thank you to those who committed to exhibiting at HEAT Central 2025.
Thank you to the sponsors of HEAT Atlantic 2026.
2024 EVENTS
Thank you to all sponsors and contributors of our 2024 Training Events.
MONCTON HANDS-ON TRAINING EVENT
Thursday, April 25 & Friday, April 26 | Hilton Canvas Moncton
NANAIMO HANDS-ON TRAINING DAY
Monday, May 6 | The Grand Hotel Nanaimo
WINNIPEG HANDS-ON TRAINING EVENT
Wednesday, May 15 & Thursday, May 16 | Canad Inns Fort Garry
CALGARY HANDS-ON TRAINING DAY
Wednesday, June 19 | Deerfoot Inn & Casino
2023 Events
HANDS-ON TRAINING DAY IN BARRIE, ON
Thursday, August 24, 2023
Thanks to everyone that came out and participated in the Troubleshooting Electronic Ignition Systems Hands-On Training and Installation Prep sessions at Napoleon’s south end facility in Barrie, ON. Special thanks to the event sponsors and to the trainers and speakers who provided the training sessions, and to Napoleon for hosting the event.
TRAINING DAY IN GANDER, NL
Wednesday, June 28, 2023
For the first time ever, HPBAC welcomed industry members from across Newfoundland for an all day training and social event in Gander. Feedback on the sessions was overwhelmingly positive, and the great food and lively atmosphere contributed to making the event a success. Thank you to everyone who participated, with special thanks to the event sponsors and to the trainers and speakers who provided the training sessions.
HPBAC RECEPTION IN CALGARY, AB
Tuesday, May 9, 2023
HPBAC staff and the Board of Directors hosted a small reception at Craft Brewery in downtown Calgary to welcome and reconnect with approximately 20-30 local industry members. Thank you to everyone who came out and we hope to see you again soon!
DEALER DAYS IN ABBOTSFORD, BC
April 26–April 27, 2023
Thank you to everyone that attended Dealer Days in Abbotsford, BC. Over 100 people came out to visit open houses at Concorde Distributing, Northwest Stoves and Valor, participated in training sessions, and took the opportunity to network with fellow industry members.
Special thanks to all of the event sponsors, and to the manufacturers who provided the training sessions.
Manufacturer Technical Training
These sessions are free but participants must register.
Renaissance Fireplaces Tech & Troubleshooting
* Open to ICC-RSF dealers only.
This session covers the Uptown 600 and Rumford models from the Renaissance Fireplaces lineup. Using 3D design software, we look at the inner workings of Renaissance Fireplaces. This session is well suited for both sales or technical staff. Concepts vary from simple explanations of the door system to diagnosing complex problems.
HHT’s Intellifire Touch (IFT) Gas Ignition System
This session examines the Intellifire Touch electronic intermittent pilot ignition system – the components used in the system and what each does, how they function, and options available. It also outlines the Sequence of Operation – what happens when the system is turned on allowing the unit to light and burn – which is essential for understanding how to troubleshoot. This session does not cover troubleshooting but provides some helpful tips.
Valor Connect
* Open to Valor dealers only.
Stay up to date with the latest from Valor in this session covering technology, marketing, and product updates. Exlpore about new innovations, key marketing initiatives, and product enhancements that impact both sales and customer experience, helping your team stay informed and ready to leverage Valor’s latest offerings.
Business Strategy & Sales
Hosted by Tim Reed of The Firetime Network.
Selling to Today’s Customer
7 Steps to master retail sales and fine tune your sales process.
Many businesses lack a consistent sales process, limiting customer experience and sales team success. This class introduces a proven seven-step approach that strengthens performance on the sales floor and supports long-term growth. Learn how to guide customer momentum, confidently ask for the sale, and follow up effectively to boost close rates, repeat business, and overall sales results.
Stop Losing Talent
How to build your business to keep team members long-term.
Talent is everywhere, but many businesses struggle to recognize and develop it. This course explains why skilled employees are leaving hearth retailers and how strong processes can attract, harness, and retain top talent. Learn what team members value in an employer and how to create a workplace that inspires long-term commitment and makes their business highly attractive to future hires.
Mentorship Wins
How to evaluate your team and give feedback based on reality.
Many companies know team development matters but struggle to prioritize it. This course shows how mentorship drives long-term growth and retention. Learn to create a consistent mentorship routine, overcome fears about investing in people, and understand what team members truly want from their leaders—building stronger teams, inspiring loyalty, and growing a business that thrives beyond themselves.
2020
Modern Woodburning Venting &
Modern Gas Venting Principles
HPBAC surveyed members to learn what issues they are facing when dealing with woodburning and gas venting that could be addressed in technical training sessions. We worked with NFI to develop these special training sessions for HPBAC members.
Thanks to everyone who participated, with special thanks to Rick Vlahos and Rich Sedgwick from NFI.
2019
Troubleshooting Electronic Ignition Training
Continuous pilot lights in new installations of gas hearth appliances will soon be eliminated in Canada. These sessions, held in Nova Scotia, Ontario and BC, were devoted to educating participants about the transition.
Thanks to everyone who participated, with special thanks to our sponsors and contributors.
What Our Participants Had to Say:
“The instructors were extremely knowledgeable in their presentation and understanding of troubleshooting the ignition systems in the field. Our seasoned gas technicians learned more in this one day presentation than any service manual or years of experience could have provided. We left with a much better understanding of the GV60 valve, Proflame 1 and 11, and the use of the multimeter in diagnosing service issues with electronic ignition systems. Our technicians readily applied their troubleshooting experience the very next day in the field and it saved our team time and money! We paid for our training in one day!!!! I see future value in the coming season, along with the confidence the technicians have going to a service call.”
George LeBlanc, General Manager, Maritime Fireplaces Ltd., Moncton NB
“Great session, trainer was very thorough. Good day, well worth the expense. I would recommend it to all dealers in the industry.”
Gord Prince, Ontario & Atlantic Sales Manager, Energy Products Group, Waterloo ON
“The day was a wealth of information, presenters from most of the electronic systems we use did an excellent job of explaining the designs behind their systems and how they are intended to work currently as well as what we are going to see happening in the near future. They then went into detail on troubleshooting and diagnosing their systems and what to watch for as well as some hands on diagnostics on actual modules. It was also nice to have a chance to network with other techs, manufacturer reps and the team from HPBAC. I look forward to more opportunities like this in the future.”
Rob Stiller, Norfolk Fireplace, Simcoe ON
“Being able to work with actual burner assemblies was key to learning and retaining service protocol.”
Jeff Jackson, The Fireplace Center & Patio Shop, Ottawa ON
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